Terms & Conditions

Last updated: 17 September 2026

TrainSmarter (“the Service”, “we”, “us”) is operated by Nischal Mohan, an individual based in Bengaluru, Karnataka, India. These terms govern your use of the Service at trainsmarter.in and its mobile web app. By creating an account you agree to them.

1. What the Service is

TrainSmarter is workout and nutrition tracking software for personal trainers and their clients. Trainers build workout and meal plans, track client progress, and manage their client roster. Clients log workouts, meals and body measurements, and see plans their trainer has set for them.

We are a software provider. We do not employ, certify, supervise or vet trainers, and we are not a party to whatever coaching arrangement exists between a trainer and their client outside the app.

2. Accounts

An account is created with a phone number and password. You are responsible for keeping your login details private and for anything done from your account. Tell us if you believe your account has been accessed without your permission.

There are two kinds of account: trainer and client. A client account is created either directly or by accepting a trainer’s invite; a client’s health and activity data is visible to the trainer they are attached to, for as long as that attachment lasts, because that visibility is the product.

3. How payment works

Trainers pay TrainSmarter directly, in advance, to fund a bank of “training days” used to onboard and coach clients. Every new trainer receives 90 free days once, on signup. Further days are bought in bundles shown on our Pricing page.

Clients are never charged for being coached — that is funded by their trainer’s day balance. A client may optionally buy their own plan to use the do-it-yourself plan builder and templates while they are not currently attached to a trainer; this is entirely optional.

Payment is collected via UPI — either directly to our account and confirmed by us by hand, or, once enabled, automatically through a payment gateway partner (such as Razorpay) acting on our behalf. We do not accept or store card details.

4. Refunds and unused balance

Purchases are non-refundable once confirmed. Full detail, including what happens when a client is released mid-way through a paid window, is in our Refund & Cancellation Policy.

Unused training days expire. Once a trainer has made at least one purchase, their entire day balance expires 2 years after their most recent purchase if left unspent. A balance made up only of the free signup days (no purchase yet made) expires 6 months after being granted. Making a purchase resets the clock for the whole balance. We may give notice before this policy or its terms change for existing balances.

5. Referrals

Trainers may refer other trainers using a personal referral link. A referral pays out in free days only once the referred trainer has actually paid us — never on signup alone — and continues to pay a small share of that trainer’s future purchases for as long as both accounts remain active. Referral rewards are credited as ordinary training days, subject to the same expiry rule above, and we may withhold or reverse a reward we reasonably believe was obtained fraudulently (for example, self-referral through a second account).

6. Acceptable use

• Don’t use the Service to harass, defraud, or impersonate anyone.
• Don’t attempt to bypass payment, access another account, or interfere with the Service’s normal operation.
• Don’t upload content you don’t have the right to share.
• A trainer must have a genuine basis for the coaching relationship implied by adding a client — the Service is not a general social network.

We may suspend or close an account that breaches these terms, or that we reasonably believe poses a fraud or abuse risk (including referral or free-day abuse).

7. Health & fitness disclaimer

TrainSmarter is a tracking and planning tool, not medical advice, and we do not review or approve the workout or nutrition content a trainer creates. Consult a doctor before starting any new exercise or nutrition programme, particularly if you have an existing health condition. You use any plan, workout or nutrition guidance in the app at your own risk.

8. Your data

What we collect and how we use it is described in our Privacy Policy.

9. Changes to these terms

We may update these terms as the Service changes. Material changes affecting active paid balances will be notified in the app or by the contact details on file for your account. Continued use after a change means you accept the update.

10. Governing law

These terms are governed by the laws of India, and any dispute is subject to the courts of Bengaluru, Karnataka.

11. Contact

Questions about these terms: Contact Us.